2.4. Prizes and Awards

Following table presents selected awards received by mBank Group in 2014:

Product offer and quality of the customer service
2-4-1

mBank received an award for best transactional services for retail and corporate clients, and the “Best Trade Finance Bank in Poland” award from Global Finance magazine. 

2-4-2

In „Distribution & Marketing Innovation in Retail Financial Services” contest organized by Efma and Accenture mBank was:

1st in „The Most Disruptive Innovation” category

1st in „The Most Promising Idea” category for 30 second loan

1st in “Everyday Banking” category for mOkazje (mDeals)

2-4-3

In the 5th edition of the “Golden Banker” ranking organised by the financial portal Bankier.pl and the Polish online payment market leader PayU, mBank won for the 4th time and received awards for the best retail current account, the best corporate bank and the best social media bank. mBank also received the highest number of nominations in all seven categories of the ranking and thus collected the main award: the Golden Bank statue.

2-4-4

mBank received two Service Quality Stars in the 7th edition of the ranking published by the online service jakoscobslugi.pl, which names the most friendly companies based on consumer opinions and the results of a CAWI survey (i.e. Computer-Assisted Web Interview, a methodology of collecting information in quantitative market and opinion research where respondents are requested to complete electronic questionnaires) covering 15 thousand respondents.

2-4-5 It is the 3rd time that mBank topped the ranking "Quality You Can Bank On TNS Polska" organised by TNS Polska, Deloitte and Puls Biznesu. Mystery shoppers visited branches of 21 banks to assess the customer service standards. ousand respondents.
2-4-6 Experts of the consultancy and research institution Celent Research which assists financial institutions in the development of comprehensive business
and technology strategies placed mBank in the 1st position in the Digital Model Bank category.
2-4-7 The Bank Innovation Awards, organised for the second time by Bank Innovation, one of the leading American financial sites focusing on innovations in the banking industry, awarded mBank for its new transactional service (New mBank) launched in 2013.
Marketing activities of mBank
2-4-8 The mBank team responsible for rebranding, which consisted in merging the MultiBank, mBank and BRE Bank brands, was recognised in the competition of Mediarun. mBank was awarded a Grand Prix in the Marketing Director of 2013 competition.
2-4-9

mBank was among the best talent-hunting companies in the Employer Branding Stars contest, addressed to employees and to the job market, organised by HRstandard.pl, an HR web portal, and Employer Branding Institute, and was ranked number one in the following categories: best career website (www.bankowetalenty.pl) and best recruitment materials.

2-4-10 The concept of mBank's rebranding was considered one of 100 best in the world during the Rebrand 100 Global Awards 2014.
Brokerage activities
2-4-11 The research department of Dom Maklerski mBanku (mDM) once again ranked first in the annual ranking of the Forbes Magazine (based on opinions of institutional investors who evaluate the research departments of the brokerage houses they cooperated with in the past year).
2-4-12 The Warsaw Stock Exchange recognized the leaders on the Polish capital market for the 24th time. Dom Maklerski mBanku was awarded in two categories: the highest number of companies introduced on the Main Market in 2013 and the highest share in session trading in shares and rights to shares on the NewConnect market. 
Awards for management and others
2-4-13 In the third edition of the Banking & Insurance Leaders competition, mBank was named the Top Innovative Bank 2013 while CEO Cezary Stypułkowski was named the Man of the Year. 

 

2-4-14 A return rate of 327% on its stock over the last 10 years placed mBank in the first position of the ranking Złota Akcja biznes.pl (Golden Stock) organised by biznes.pl, one of Poland’s most popular financial portals.

 

2-4-15 The prestigious “The Best of the Best” award for the best 2013 annual report, in the contest organised by the Tax and Accounting Institute.